TERMS OF SERVICE

1. Acceptance of Terms

By accessing or using this website and any services provided by Urban Fitness Oakland (“Urban Fitness,” “we,” “us,” or “our”), you agree to be bound by these Terms of Service.

If you do not agree, please do not use our services.

2. Services

Urban Fitness Oakland provides fitness-related services, including:

  • Group training classes

  • Personal training

  • Nutrition and coaching services

  • Body composition tracking (e.g., InBody scans)

  • Memberships and class packages

  • Online scheduling, account management, and mobile app access

We reserve the right to modify or discontinue services at any time.

3. Eligibility

You must be at least 18 years old to participate, or have consent from a parent or legal guardian.

By using our services, you confirm that you are physically able to participate in fitness activities and have consulted a physician if needed.

4. Health & Liability Disclaimer

Participation in fitness activities involves inherent risks.

By participating, you acknowledge that:

  • You are voluntarily engaging in physical exercise

  • You assume all risks associated with participation

  • Urban Fitness Oakland is not responsible for any injury, illness, or damages

You agree to release and hold harmless Urban Fitness, its owners, coaches, and staff from any liability arising from your participation.

5. Memberships, Payments & Billing

By purchasing any service, you agree to:

  • Pay all fees as outlined at the time of purchase

  • Keep a valid payment method on file

  • Authorize recurring billing where applicable

Memberships may include monthly recurring plans, fixed-term programs, or class packages.

All purchases are final unless otherwise stated.

6. Cancellations & Termination

Cancellation policies are provided at the time of signup.

  • Failure to cancel in accordance with your agreement may result in continued billing

  • Some programs may include limited cancellation windows

Urban Fitness reserves the right to suspend or terminate services for:

  • Non-payment

  • Violation of these Terms

  • Unsafe or disruptive behavior

7. Class Bookings & Attendance

  • Classes may require advance booking

  • Late cancellations or no-shows may result in loss of session or fees

  • Class sizes may be limited

Schedules, instructors, and formats are subject to change.

8. User Accounts

You are responsible for:

  • Maintaining the confidentiality of your login information

  • Ensuring your account details are accurate

  • All activity under your account

Urban Fitness is not responsible for unauthorized account use.

9. Communication Consent

By providing your contact information, you agree to receive:

  • Service-related communications (bookings, billing, updates)

  • Optional marketing messages (you may opt out at any time)

10. Intellectual Property

All content on this site, including branding, programming, workouts, and media, is the property of Urban Fitness Oakland.

You may not copy, reproduce, or distribute any content without written permission.

11. Code of Conduct

All members and visitors agree to:

  • Respect staff and other members

  • Follow all posted rules and safety guidelines

  • Avoid disruptive, abusive, or inappropriate behavior

Violation may result in termination without refund.

12. Third-Party Services

We may use third-party platforms for scheduling, payments, and communication.

Urban Fitness is not responsible for:

  • Third-party outages or errors

  • External data practices

13. Disclaimer of Warranties

All services are provided “as is” and “as available.”

We do not guarantee:

  • Specific fitness results

  • Uninterrupted service

  • Error-free operation

14. Limitation of Liability

To the fullest extent permitted by law, Urban Fitness Oakland shall not be liable for any indirect, incidental, or consequential damages.

Total liability, if any, is limited to the amount paid by you in the 30 days prior to the claim.

15. Indemnification

You agree to indemnify and hold harmless Urban Fitness from any claims resulting from:

  • Your participation in services

  • Your violation of these Terms

16. Governing Law

These Terms are governed by the laws of the State of California.

Any disputes shall be handled in Alameda County, California.

17. Changes to Terms

We may update these Terms at any time.

Continued use of our services constitutes acceptance of those changes.

18. Contact

Urban Fitness Oakland
121 2nd St
Oakland, CA

Email: training@urbanfitnessoakland.com